Medical Disclaimer
If you are experiencing a medical emergency, call 000 immediately or visit your nearest Emergency Department. Do not use Medidoc for emergencies.
1. General Information
The information and services provided by Medidoc are intended for general health purposes and are not a substitute for professional medical advice, diagnosis, or treatment from an in-person healthcare provider. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
2. Telehealth Limitations
Telehealth consultations have inherent limitations compared to in-person visits. Our doctors cannot perform physical examinations, diagnostic procedures, or hands-on treatments. Certain conditions may require in-person assessment, and our doctors will advise you accordingly.
3. Not a Replacement for In-Person Care
Medidoc telehealth services are designed to complement, not replace, your relationship with your regular GP or healthcare provider. We encourage you to maintain regular check-ups and in-person consultations for ongoing health management.
4. Prescriptions and Medications
Medications prescribed through Medidoc are based on the clinical judgement of the treating doctor during the telehealth consultation. Certain medications, including Schedule 8 controlled substances, cannot be prescribed via telehealth. The prescribing doctor has the final discretion on whether a prescription is clinically appropriate.
5. Medical Certificates
Medical certificates issued by Medidoc doctors are based on the information provided during the consultation. Certificates are issued at the doctor's clinical discretion and may not cover past dates unless medically justified.
6. Accuracy of Information
While we strive to ensure all information on this website is accurate and up-to-date, Medidoc makes no warranties or representations regarding the completeness, accuracy, or reliability of the information provided. Medical knowledge evolves continuously, and information may change without notice.